Apartment communities in Phoenix already compete on amenities: the gym, the lounge, the package room. A smart vending machine is the same idea in a smaller footprint — convenience on-site, without adding a retail lease or a staffed store.
OnHand is built for property teams, not for residents shopping online. This is not a storefront and not an operator kit. We buy the machine, place it at no cost, and run it. The community earns a revenue share on what residents and guests buy.
Why multifamily is a fit
Residents want a snack, a drink, or a last-minute personal-care item without leaving the property. That traffic is already in the halls, the clubhouse, and the garage. A machine in a well-lit, high-traffic corner captures it after hours and on weekends, when the office is closed.
Phoenix heat and long commutes make grab-and-go useful: water, electrolytes, energy, and everyday snacks show up in the partner catalog. Mix is set with you. We do not promise a printed menu or the same SKUs at every stop.
What OnHand handles
- Buying and placing the machine at no charge to the property
- Professional install
- Stocking, restocking, and maintenance
- Cashless payments (tap-to-pay, chip, Apple Pay, Google Pay)
- Catalog changes as traffic changes
Your team is not in the vending business. They do not buy inventory, chase wholesalers, or empty a cash box.
What the property does
You provide the location and a sensible placement: lobby, mail room, resident lounge, or garage corridor — wherever people already pass. We talk through fit, hours, and guest mix before we install. See Phoenix locations for the other venue types we serve.
If a community later wants 21+ nicotine pouches or disposable vapes, that is a separate conversation. Those products are age-gated at the machine and only where allowed. Many apartment stops run the open assortment only.
How partners get paid
Guest purchases are split. The property receives a revenue share. OnHand covers the machine, product, and labor. We do not publish a percentage or a payout calendar here — those details belong on a call, after we understand the site.
Request a machine
If you operate a Phoenix-area apartment community and want on-site convenience without staffing it, request a machine. We usually reply within one business day. Tell us the property, neighborhood, and where a machine might live.