OnHand pays for the machine, the product inside it, the install, and the work to keep it running. The venue provides a place people already pass, power, and a way for us to restock. Guests pay at the cabinet. You earn a revenue share. You do not buy a vending company.
The short version of that deal is on how free placement and revenue share work. This page is the cost split owners ask about before a call: who writes which check, what “free” does not include, and what we will not invent a number for.
Who pays for the machine, the product, and the labor?
OnHand pays for the cabinet, the inventory, the installation, and the labor to restock and repair it. The venue does not buy the hardware, does not purchase product, and does not staff a cashier. Guests pay on the machine. The venue’s return is a revenue share set for that location, not a bill we send you for the equipment.
Hardware and install
We buy the machine and we own it. Install is part of placement. You are not handed a crate and a manual. If the stop is wrong — too little traffic, no sensible place to put it — we do not install and call that a partnership.
Inventory
OnHand buys what goes in the machine and replaces it. You do not open a wholesaler account. The mix follows the line you actually want: food and beverage, Pokémon cards, or nicotine and lifestyle where the room and the rules allow it. All three sit under machines.
Labor
Restocking, service, cashless payments, and remote monitoring stay with us. Bartenders, leasing teams, front desks, and gym staff are not the vending department. The FAQ says the same thing in fewer words.
What does the venue have to provide?
You provide a spot people already use, power for the machine, and access so we can restock on a schedule that matches the building. You also tell us the truth about hours, guest mix, and house rules. You do not provide the cabinet, the product, or an employee to stand beside it.
A place, not a storefront
In Phoenix, Scottsdale, Tempe, and Mesa the useful corner is usually a lobby, clubhouse, elevator bank, patio path, or break room. We care that people pass it. A back corridor nobody uses is not a favor to either side. You are not asked to build out a retail bay.
Access that matches the hours
A Scottsdale bar that opens in the evening is a different restock route than a Tempe apartment lobby that never really closes, or a Mesa warehouse shift that turns over at dawn. We confirm that on a site check. What to expect after you request a machine is the sequence: fit, site check, then install if it is a match.
Why is there no published revenue-share percentage?
The sale is split between the venue and OnHand. We do not publish the percentage, a monthly average, or a payout calendar, because the split is set for the location. Publishing one number would describe a building we have not seen. The share starts when guests buy. It is not rent, and it is not a guarantee.
What moves the result — traffic that actually passes the machine, hours, mix, and where it sits — is laid out in what venues earn from vending. Read that before you ask anyone for an “average Phoenix check.” We will not make one up on a call either.
Who runs payments and remote monitoring?
Guests pay on the machine: tap, chip, Apple Pay, or Google Pay. Your staff does not pull a cash box or make change. OnHand watches inventory remotely and restocks from that signal, instead of waiting for a manager to notice an empty row during a rush.
That is the practical difference on a Saturday in Old Town Scottsdale, or in a downtown Phoenix office after the desk has gone home. The closer is not your cashier. Smart machines versus traditional vending is the longer comparison if the last vendor left you with a cash bag and a phone number.
Does who-pays change by machine line?
No. OnHand pays for the machine and the product on every line. The catalog and the rules change. The invoice for the cabinet does not move to the venue because you picked cards instead of drinks. Food, packs, and a 21+ mix are different products, not different payers.
Food and beverage is the usual start for apartments, gyms, offices, hotels, and warehouses: cold drinks, energy drinks, water, snacks, and fresh items only where restocking can support them. Card machines carry sealed packs, boosters, and other collectibles. They are not a singles counter. OnHand is not the Pokémon Company, and nothing on this site is an official partnership.
Nicotine pouches and disposable vapes are 21+ only. The machine checks age. They are placed only where the venue and local rules allow. OnHand is not a law firm and does not interpret statutes for you. Arizona’s tobacco-vending law is quoted on the FAQ for reference. Confirm it with counsel or the Arizona Legislature. If that line does not belong, say so. The other lines still exist.
FAQ
The cost split is the same in Phoenix, Scottsdale, Tempe, and Mesa. OnHand pays for equipment, product, and the work. The venue supplies the location and access. Earnings are a share of real sales, and the rate is not printed on this site.
Does the venue buy the vending machine?
No. OnHand buys the machine and owns it. Free placement means there is no hardware invoice and no operator kit for your team to run.
Does the venue pay for the product?
No. OnHand buys and restocks inventory. You do not warehouse snacks, drinks, or sealed card packs for the machine.
Is there a setup fee?
No. If the site fits, we install at no cost. If it does not fit, we do not place a machine to create a fee later.
What if we only have a corner and an outlet?
Often that is the start, if people pass the corner. We still check power, placement, and restock access before we agree to install.
Ready to price a real room, not a brochure?
Tell us the venue, the city or neighborhood, and which line you want. We usually reply within one business day. Request a machine and we will talk about fit before anyone discusses a share. Browse locations if you want the venue types we already look at across the Valley.